Note: Data classified as sensitive in the WVU Sensitive Data Policy must never be accessed via or downloaded to a personally owned device, even when working remotely. Use of a personally owned computer as the primary means to conduct University business is prohibited under Section 4 of the University’s Bring Your Own Device Standard.
If you need assistance, contact the ITS Service Desk at 30. To review system requirements and additional information about using Remote VPN, read Working Remotely with a VPN. While most remote work can be done without using Remote VPN, employees who need access to the web clock or leave request system will need to use this service. Employees should connect to the VPN to access resources that are only available on-campus while they are located off-campus.
Install the GlobalProtect software to access this service. If your connection becomes unstable, first try refreshing your connection from the Global Protect menu.WVU uses Palo Alto GlobalProtect VPN to provide users with a modern VPN (virtual private network) service. Open the GlobalProtect program and select "Enable" Troubleshooting If you need to disconnect your GlobalProtect session click on the globe icon, then select the menu icon in the upper/right corner of the window.
Once the client is configured with that address the other settings will be downloaded and you will be challenged to authenticate via a web browser. ConfigurationĪfter installation the only configuration parameter you need is address of the portal, which is. Please refer to the documentation for your distribution for detailed instructions. Important: Depending on your distribution there may be some dependencies that need to be resolved before the package can be installed.
After extracting the files from the archive you can use the package manager supported by your distribution to install the client. All nine files can be downloaded as a tarball from.
Each client version is available as a Debian Package Manager file, RedHat Package Manager file or standalone manual installation package. The Palo Alto Networks provides two types of Linux clients: a GUI client and a CLI client. More information about how and why you might want to use Global Protect can be found here: Installation Returning traffic is sent to campus where it is encrypted and sent to the remote computer. The computer at the destination sees the traffic as coming from a computer at Mines rather than the home system. Network traffic leaving the remote computer is encrypted and sent to the Global Protect system located on campus where it is decrypted and forwarded on to the destination. Members of the Mines community who are not physically on campus can use this system to access resources located on campus and hence not available to the Internet at large. Global Protect is Mines’ Remote Access Solution (a.k.a. You can have them both installed at the same time, but can only use one or the other at any given time. We recommend that you do not uninstall Viscosity until you have confirmed that GlobalProtect will work for you.You must disconnect from OpenVPN/Viscosity before you can connect to the GlobalProtect website.Once you have confirmed that Global Protect is working, ITS recommends uninstalling your current VPN unless you use it to connect to another business or school’s network. The process of migrating from the existing systems (RAS, VPN, OpenVPN, Viscosity) is similar to the process for installing Global Protect on a new computer. Over summer 2021 Mines will consolidate several remote access solutions (VPN's) into a single campus-wide solution called Global Protect.